Hi Alex and team,
I recently installed v7.0.1 as well as the Digital Health Basics and CHA Basics courses on a Blu Grand Energy phone, but am having some trouble with the associated media files. When I have the phone plugged into my laptop I can see the media files in the expected folder on the phone (This PC\Grand Energy\Internal storage\Android\data\org.lastmilehealth.oppiamobile\files\media), but when I look in the same folder on the on device, the folder is empty. In the app I’m seeing a message that the courses are missing media files. Screenshots attached to help clarify.
Is there any reason why the media files would appear in the phone’s folder on a laptop, but not on the actual device?